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Call us: +44 7539 471162
Email us: info@innovativelabco.com
Last Modified: April 5, 2025
InnovativeLabs is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.Innovativelabs.co.uk, use our services, or interact with us in any other way. This policy complies with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).
"InnovativeLabs," "we," "us," or "our" refers to the digital company InnovativeLabs operating under Nigerian laws.
"Website" refers to the InnovativeLabs website accessible at www.innovativeLabs.co.uk and www.web.innovativeLabs.co.uk.
"Services" refers to the digital services provided by InnovativeLabs, including but not limited to importation, exportation, transportation, and related digital services.
"User," "you," and "your" refers to anyone who accesses or uses InnovativeLabs services, including individuals and businesses.
By accessing or using our Website or Services, the User agrees to be bound by these Terms and Conditions.
If you do not agree with any part of these Privacy Policy, you must not access or use our Website or services.
We collect various types of information in connection with the services we provide, including:
Contact Information such as: Name, email address, phone number, delivery address, Date of Birth.
Identification Information: Passport number, National ID, driver's license, Bank Verification Number
Business Information: Company name, business address, tax identification number.
Device Information: IP address, browser type, operating system, device type.
Usage Data: Information about how you use our website and services using cookies.
While we strive to deliver high-quality services, we do not always guarantee the availability, accuracy, or reliability of our Services.
Correspondence: Any information you provide when communicating with us, including emails, phone calls, and online chat.
We use the information we collect for the following purposes:
Provision of Services: To provide, operate, and maintain our logistics services
Customer Support: To provide customer support and respond to your inquiries.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To ensure the security of our website and services.
Improvement: To understand how our services are used and to improve them.
We rely on the following legal bases for processing your Personal Data:
Consent: Where you have given explicit consent for processing your data.
Contractual Necessity: To perform our contract with you or to take steps at your request before entering into a contract.
Legal Obligation: To comply with legal obligations.
Legitimate Interests: For our legitimate interests, provided they do not override your fundamental rights and freedoms.
We may share your information with:
Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf.
Business Partners: Partners with whom we collaborate to provide services.
Compliance and Legal Obligations: Regulatory authorities, law enforcement agencies, or other parties as required by law.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
our information may be transferred to and processed in countries other than Nigeria. If this occurs, we will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, applicable laws, and NDPR and GDPR standards.
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, access controls, and regular security assessments.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your data is no longer required, we will securely delete or anonymize it.
You have the following rights regarding your personal data:
Access: To request access to your personal data.
Access: To request access to your personal data.
Erasure: To request deletion of your personal data.
Restriction: To request restriction of processing.
Data Portability: To request transfer of your data to another service provider.
Objection: To object to processing based on legitimate interests or direct marketing.
Withdraw Consent: To withdraw consent at any time, where processing is based on consent.
To exercise your rights, please contact us at support@Innovativelabs.co.uk.
We may update this Privacy Policy from time to time. You will be notified of any changes through our Website and any other means we deem necessary with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@innovativelabs.co.uk
Phone: +44 7539 471162
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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